Tinnitus Evaluations and Treatment

Audiology Island specializes in tinnitus evaluations and treatment for individuals experiencing ringing in the ears, buzzing, or other persistent phantom sounds. Our comprehensive approach begins with diagnostic testing to identify the underlying cause of your tinnitus—whether from hearing loss, noise exposure, or medical conditions—followed by personalized treatment using sound therapy, hearing aids, cognitive behavioral techniques, and proven management programs.
Our audiology team is comprised of specialists in their field; they are trained to address the many different underlying causes of tinnitus. Through in depth questionnaires and special, tinnitus pitch matching procedures we can develop a unique plan of action.
How Does Tinnitus Present Itself and What May it Sound Like?
Everyone hears it differently.
Some describe a tea kettle whistle—high-pitched, relentless. Others hear low rumbling, like distant thunder or machinery. Then there’s pulsatile tinnitus. That’s when the whooshing syncs perfectly with your heartbeat. (This one deserves medical attention—could be vascular.)
The sounds vary wildly: crickets, electrical static, ocean waves, even musical notes. Sometimes the volume barely registers. Other times—especially when you’re stressed or exhausted—it cranks up. Quiet rooms make it worse. Bedtime becomes a battle.
Where’s it coming from? Both ears usually, but not always. One-sided tinnitus needs careful evaluation. We need to rule out structural issues.
What are Some of the Underlying Causes of Tinnitus?
Noise damage tops the list. Concerts, power tools, earbuds cranked too loud—they all injure those delicate hair cells in your cochlea. Once damaged, they send scrambled signals your brain interprets as sound. Even one-time acoustic trauma (fireworks, gunshots) can trigger permanent tinnitus.
Age plays a role too. After 60, hearing naturally declines. Your brain doesn’t like missing information, so sometimes it fills the gaps with phantom noise. Here’s a sobering stat: 80-90% of tinnitus cases involve some hearing loss.
But it’s not always about your ears. TMJ problems can refer sound sensations to your ear area. Heart and blood vessel issues create pulsatile versions. Certain medications—antibiotics, chemo drugs, even aspirin in high doses—are known triggers.
Rarely, we’re dealing with something more serious: acoustic neuromas or Ménière’s disease. That’s exactly why we evaluate thoroughly before treating anything.
Tinnitus Treatment Success Spotlight
Can we help? Absolutely.
Even when the sound doesn’t disappear completely, the right treatment changes everything. Better sleep. Sharper focus. Getting back to conversations and activities you’d been avoiding. Clinical data shows 60-80% of patients get meaningful relief.
Solutions for Persons With or Without Hearing Loss:
Sound enrichment works wonders. Add gentle background noise—nature apps, fans, specialized machines—and suddenly your tinnitus isn’t screaming in the silence. It blends, becomes less noticeable.
Cognitive behavioral therapy tackles the mental game. Your thoughts about tinnitus? They amplify or diminish how much it bothers you. CBT rewires those reactions.
- Otoharmonics: The Levo System – Think of this as overnight training for your brain. Wear comfortable earbuds while you sleep. The device plays sounds custom-matched to your specific tinnitus frequency. Night after night, your brain learns: “This isn’t important. Ignore it.” Studies show measurable improvements after 90 days, though everyone responds differently.
- Neuromonics: Oasis, Haven and Sanctuary Devices – These deliver music with embedded neural stimulation. Oasis is the straightforward option with pre-loaded tracks. Haven customizes based on your hearing profile. Sanctuary adds structured counseling to the mix. You’ll listen 2-3 hours daily—while working, commuting, whatever. The modified music stimulates your auditory system while promoting relaxation. Treatment runs 6-12 months. About 70% of users report real improvement.
Solutions Specific for Persons with Hearing Loss and Tinnitus:
When tinnitus comes with hearing loss, treating both together often works beautifully. Amplification gives your brain the input it’s been missing. Less scrambling to fill gaps means less phantom noise. Modern hearing aids pack tinnitus-specific features that make them even more effective.
- Signia: Tinnitus Notch Therapy – Here’s the clever part: Signia identifies your tinnitus frequency, then strategically reduces amplification in just that narrow band. Meanwhile, surrounding frequencies get normal or boosted gain. This creates an acoustic “notch” that may recalibrate your neural activity over time. Works best for narrow-band tinnitus.
- Manufacturer Specific: Programmable Tinnitus Treatment – Most major brands now build masking right into their devices. White noise, pink noise, ocean waves, chimes—all adjustable via smartphone. Phonak’s Tinnitus Balance, Widex’s Zen Therapy, Starkey’s Multiflex Technology. Switch between sounds as your needs change throughout the day.
Why choose Audiology Island
Not all audiologists specialize in tinnitus. We do. Our team holds specialized credentials that many hearing healthcare providers skip. That training matters when you’re trying to nail down the exact cause and best treatment path.
Cookie-cutter plans? Not our style. Your tinnitus experience is yours alone—shaped by your hearing status, medical background, daily demands, stress levels. We take time during consultations to understand all of it before recommending anything.
You won’t be doing this alone. Tinnitus management takes time, and having consistent professional support keeps you on track when progress feels slow. Follow-up appointments let us fine-tune your strategy as you respond.
Plus, we partner with leading manufacturers. When new technology emerges—and it does—you’ll have access if the clinical evidence supports it.
Tinnitus Treatments Available at Audiology Island
Otoharmonics
The Levo System uses overnight sound therapy with tones precision-matched to your tinnitus. After we evaluate and characterize what you’re hearing, we program the device accordingly. Wear comfortable earbuds each night. The therapy works while you sleep—no conscious effort needed.
Neuromonics
We offer all three platforms—Oasis, Haven, Sanctuary. Pick based on your goals and budget. Each delivers modified music that stimulates your auditory pathways while helping you relax. Haven and Sanctuary add individualized programming based on your hearing test results. Expect 6-12 months of treatment with regular check-ins to track progress.
Serenade
A smartphone app that makes tinnitus management accessible. Serenade creates personalized soundscapes for relief during the day or at bedtime. Less comprehensive than dedicated devices, sure, but convenient and affordable.
Zen Therapy by Widex
Widex combines fractal tones with counseling and amplification. Their Zen tones—pleasant, randomly varying sounds—feel gentler than white noise to many people. Access through Widex hearing aids or the standalone Zen2Go. The full program covers counseling, amplification for hearing loss, fractal tones, and relaxation techniques. It tackles tinnitus from multiple angles.
Tinnitus Therapy Using Hearing Aids
Properly fitted hearing aids often provide relief even without special masking features. Restore auditory input, reduce phantom noise generation. Simple as that. Many people notice their tinnitus fading—sometimes disappearing entirely—when wearing devices.
Add integrated features from Signia, Phonak, or Starkey? Now you’re addressing communication challenges and tinnitus with one solution.
Our Doctors of Audiology

Dr. Stella Fulman
Dr. Fulman completed her Doctor of Audiology degree at Northwestern University, followed by specialized fellowship training in vestibular assessment and rehabilitation. Her 22 years of clinical practice spans pediatric through geriatric populations, with particular expertise in complex diagnostic cases and tinnitus management.

Dr. Zhanneta Shapiro
Dr. Shapiro earned her AuD from the University of Florida, subsequently completing advanced training in hearing aid technology and real-ear verification techniques. Over 20 years, she’s fitted thousands of patients with amplification, developing refined strategies for addressing difficult-to-fit configurations and the adjustment process.
Our Office Locations and Hours
Main Office
11 Ralph Place, Suite 304,
Staten Island, NY 10304
Phone: (888) 995-5655
Office Hours
Mon & Thur
8:30AM – 7:00PM
Tue, Wed & Fr
8:30AM – 5:00PM
Sat-Sun
Clossed
Additional Locations:
Request Your Appointment

Call us today to schedule an appointment if you or a family member are experiencing tinnitus to get the latest tinnitus solutions that are available today. Contact Audiology Island today.
Patient Testimonials
Patient Information
Will my tinnitus ever go away completely?
Sometimes, yes. Temporary causes—earwax buildup, certain medications, acute noise exposure—can resolve completely. But for many people, some perception remains even after successful treatment. Here’s the goal: habituation. Train your brain to filter it out, the same way you stop noticing your refrigerator hum until someone mentions it.
How long does treatment take before I notice improvement?
Depends on the approach. Sound therapy methods like Levo or Neuromonics? Expect 8-12 weeks before you notice measurable changes. Hearing aids might provide immediate relief, though adaptation takes time for some. Cognitive behavioral therapy typically shows results within 6-8 sessions.
Does insurance cover tinnitus treatment?
Sometimes. Coverage varies wildly. Some carriers reimburse diagnostic testing and counseling. Dedicated tinnitus devices? Usually not. Hearing aids might get partial coverage when prescribed for hearing loss, even if tinnitus management is a bonus. Call your insurance provider to verify benefits. We’ll provide documentation supporting medical necessity.
Can I try multiple treatments simultaneously?
Often that’s the best approach. Hearing aids plus sound therapy plus counseling? You’re hitting tinnitus from multiple directions. But sometimes sequential treatment works better—helps us figure out what’s actually helping. Your audiologist will map out the smartest strategy.
What if my tinnitus gets worse during treatment?
Temporary spikes happen as your auditory system adjusts. That’s normal. But if it gets consistently worse? Contact us immediately. We’ll modify your plan. Communication stays open throughout the process—never hesitate to reach out if something changes.















